Human Factors / Human Performance
The professional handling of errors and the consequent reduction of failures, contribute to safe operational processes and a constructive, confident and trustful working atmosphere - caring for efficiency, rational thinking as well as intuition, empathy and intercultural aspects. Furthermore, the costs of failures incurred to date can be reduced to a minimum in the future.
In an environment, increasingly characterized by limited time, precise results, sophisticated technology and swift changes of a global workplace the human factors are becoming ever more important.
In order to master demanding tasks not only the interpersonal and intercultural skills require particular attention but also the man-machine interface, considering technology from A for "Augmented Reality" to Z for "Vision Zero". Those who are aware of their strengths and limits can effectively evaluate situations and risks, decide accordingly, take appropriate measures and avoid failures to fulfill their tasks accurately - not neglecting the importance of emotions.
Initially developed for the aerospace sector Human Factors / Human Performance is now implemented and established in medical acute care, nuclear energy industry, logistics, maritime shipping and many more. In a number of fields this concept is even already required by law.