Human Factors / Human Performance
The professional handling of errors and the consequent reduction of errors, contributes to safe operational processes and a constructive, confident and trustful working atmosphere - caring for efficiency, rational thinking as well as intuition, empathy and intercultural aspects. Furthermore, the costs of failures can be reduced to a minimum.
In an environment, increasingly characterized by limited time, precise results, sophisticated technology and swift changes of a global workplace the human factors are becoming ever more important.
In order to master demanding tasks not only the interpersonal and intercultural skills require particular attention but also the man-machine interface, considering technology from A for "Augmented Reality" to Z for "Vision Zero". Those who are aware of their strengths and limits can effectively evaluate situations and risks, decide accordingly, avoid failures and fulfill their tasks accurately - not neglecting the importance of emotions.
Initially developed for the aerospace sector Human Factors / Human Performance Training is now implemented and established in the medical acute care, nuclear energy industry, logistics, maritime shipping and of course in aviation. In a number of fields this training is already legally required.